06 M C K I N S EY Q UA RT E R LY Contents - OUTLOOK 08 The AI Transformation Manifesto Twelve themes separate companies that are truly rewired for AI from their peers. by Alex Singla, Alexander Sukharevsky, Eric Lamarre, Kate Smaje, and Robert Levin 14 The AI Antidote AI is placing new demands on leaders. Meditation can help them maintain perspective and manage the disruption. by Manish Chopra 17 My Universe Your AI Briefing: World models bring the physical to AI. by Michael Chui 20 Data View Bridges and Bandwidth: The $106 Trillion Infra structure Moment 22 Re:think The Business Case for Social Mobility: Better socioeconomic diversity could help corporations succeed and economies grow. by Ferry Grijpink ‘Turning the tide on social mobility could increase Europe’s GDP by as much as 9 percent.’ P. 22 24 Next Normal 24 The Next Normal The Future of Airports Gate Expectations 25 Industry Innovators 28 Charting the Future 31 CAPSTONE 142 Author Talks Go behind the bylines as the authors of books about workplace whimsy, accessible luxury, and online trust answer questions from McKinsey. 144 Lives & Legacies Remembering a corporate-turnaround master, a pioneering toy maker, an online-lending entrepreneur, and a fast-food luminary. 146 Crossword Puzzle Test your wits by solving McKinsey’s original crossword puzzle, featuring business- themed clues. This issue’s title: “Made With AI.” 148 By the Numbers Companies say they hope to advance women’s careers. Here’s a look at some numbers that suggest their efforts are falling short. F R O M T O P : O R I A N A F E N W I C K ; G O R O D E N K O F F / G E T T Y I M A G E S F R O M T O P : O R I A N A F E N W I C K ; G O R O D E N K O F F / G E T T Y I M A G E S